[Skip to Content]


2019 categories included:

Business Services

Solutions and gear for delivering or managing enterprise services. Includes SD-WAN, VoIP, contact centers, unified communications (video and voice conferencing, speech recognition, e-mail and messaging), ethernet on demand, as well as security monitoring, troubleshooting, system monitoring, and disaster recovery.


Billing and operations support systems, including network management, customer experience management, service assurance, revenue management and other forward-thinking support and enablement software.

Customer Engagement

Partner management, Big Data analytics, Customer service platforms, portal strategies, user-centric policy engines, self-provisioning, tools for leveraging and benchmarking social and companion apps, and more.

Cloud Services

Solutions supporting cloud storage and service delivery, including apps, backup and data syncing.


Solutions and technologies geared towards bringing connectivity to everyday devices and infrastructure. Includes Smart Cities, Vehicles, Homes, Wearables, Buildings, Healthcare, and Manufacturing.

Next-Gen Deployment Wireless

Equipment and solutions used to segue from past wireless network buildouts to newer market models, including Small Cells, HetNets, Wi-Fi, Backhaul, Spectrum Efficiencies, C-RAN, and 5G Development.

Next-Gen Deployment Wireline

Advances in broadband architectures for either core networking or the last mile, including fiber, Docsis 3.1, PON, Ethernet, Packet Optical, as well as network edge or access network solutions.

Network Test and Measurement

Handheld, portable and lab-based hardware, software or centralized solutions for testing, management and maintenance.

Public Safety Technology

Innovations that modernize public safety operations for police, fire and emergency medicine. Includes LTE network services with priority and preemption, infrastructure, DAS systems, deployable communication nodes, devices and applications.


Solutions and Services geared towards securing networks, devices and content.


Network function virtualization and software-defined networking options that support the unique requirements of telcos and other network operators.

Application Scoring

Applications will be scored by two judges and the aggregate of the scores will determine finalists and category winners. Based on high scores and judges feedback, the Best in Show winners for Executive of the Year and Service Provide of the Year will be selected. The Best in Show winners will be judged by the Fierce Advisory Council, Fierce contributors, and the Fierce editorial team.

For more information on our panel of judges visit the "Judges" tab.

Applications will be evaluated based on the following criteria: 

  • Ease of Use/ROI: Does the entry improve and significantly impact a service provider’s business case, operational profile, business model and/or overall strategic position?

  • Effectiveness: Does the product or service deliver what it promises? Are there quantifiable metrics or case study data that demonstrates the value?

  • Technical Innovation: Is the product or service technologically ahead of the curve? Is it employing new systems or processes that have not yet been implemented in the industry?

  • Competitive Advantage: Can the product or service deliver a genuine competitive advantage that would better enable business processes?

  • Financial Impact: Does the product or service enable new revenue opportunities or greatly enhanced cost savings? Does it streamline workflow in a way that would lead to new operational efficiencies? Does it improve the Quality of Service or Quality of Experience for end users? Does it reduce subscription costs? Does it make it easier for the consumer or business to adopt and/or manage their service?

  • True Innovation: How unique is the entry? What problem does it solve? Has it pioneered a new way of doing things? Does it fit the definition of "game changing?"